Live chat VS Callback

Live chat VS Callback

Both live chat and callback are widgets you place in your site. Both can help you with real-time client contact. Which is better?

Why Calls might still be better than Live Chats?

Why Calls might still be better than Live Chats?

Here’s a contrarian view, calls are still better than chat. A couple years ago, live chats were the hype. Many companies felt that it was the most promising communication tool for businesses as the world went mobile-first and millennial became a consumer priority.