Both live chat and callback are widgets you place in your site. Both can help you with real-time client contact. Which is better?
Here’s a contrarian view, calls are still better than chat. A couple years ago, live chats were the hype. Many companies felt that it was the most promising communication tool for businesses as the world went mobile-first and millennial became a consumer priority.
In our incredibly fast-paced world, everyone wants fast results. When it comes to sales, the phone is the most powerful tool that allows an instant and direct communication method to secure that customer.
Cold calling. What comes to your mind when you hear of this term? Was it the frustrating call that interrupted your precious lunch break yesterday? Or was it the countless rejections you received when you were doing the dreadful job?