Our first major product update 📢

Hey friends! 👋

This is one of our first major product updates.

Time to know what happened in Novocall during the last couple of weeks. 😁

We’re announcing new features, major upgrades and also minor bug fixes and UI improvements.

📞 IP & Phone Number Blacklisting

One of the most important features, as with calls, there’s always spam callers. You’re now able to blacklist spammers, not just from phone numbers, but also IP addresses.

You can find this option under Call Settings > Blocked users

 

 

⏳ Setting timezone

We’ve allowed you to set your timezone more easily.

 

🏢Different company names for different widgets

You’ve feedback that you want to add the widget into multiple websites but the company name persisted. With this simple toggle, you’re now able to change your company name to widget name.

This means you can have custom names for each of your widgets and websites. Start implementing for your clients and start earning!

🔥 Custom Caller ID  – The removal masking of numbers

Originally, if your web visitor requests a callback from you, they’ll see a US international number calling them. Being wary callers now, this might prevent them from answering. Customers are expecting calls from local phone numbers instead!

Thus, we’ve made it possible for you to remove number masking. This way, your customers, who are expecting local calls, will see your local number calling them!

Most amazingly, your customers won’t even know that you’re using a software. They’d just think you’re responding to them super fast. Here’s to amazing customer experience.Hope you liked our updates. That’s all from us! 💪

JJ & the rest of the Novocall Team

Written by

JJ Huang

JJ is the Co-Founder of Novocall. When he’s not busy building the Novocall brand, he spends his time watching crime shows and documentaries.

Written by

JJ Huang

JJ is the Co-Founder of Novocall. When he’s not busy building the Novocall brand, he spends his time watching crime shows and documentaries.

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